Omnichannel Sales Executive - Drive Growth Across Online & Offline Channels

Join PT Ultra Komunindo Makmur Bersama as an Omnichannel Sales Executive and play a pivotal role in driving revenue growth by delivering exceptional customer experiences across all sales channels—both digital and physical. In this dynamic position, you will bridge the gap between online and offline sales, ensuring seamless customer interactions and maximizing sales performance. Based in Semarang, this role offers a unique opportunity to grow your career in a thriving market.

As an Omnichannel Sales Executive, you will be at the heart of our sales strategy, leveraging your expertise to drive customer engagement and sales across our e-commerce platform and physical stores. You will work closely with cross-functional teams to ensure that our customers receive a consistent and personalized experience, regardless of the channel they choose to interact with us.

This is a full-time position offering a competitive salary of Rp 3,300,000 to Rp 3,700,000 per month. If you are a motivated and results-driven professional with a passion for sales and customer service, we invite you to apply and be part of our growing team.

📋 Tanggung Jawab Pekerjaan

• Manage and optimize sales performance across online and offline channels, including our e-commerce platform and physical stores.
• Develop and implement omnichannel sales strategies to enhance customer experience and drive revenue growth.
• Provide exceptional customer service and support to both online and offline customers, ensuring their needs are met effectively.
• Monitor sales data and KPIs to identify trends and opportunities for improvement.
• Collaborate with marketing and digital teams to ensure cohesive and integrated sales efforts.
• Train and mentor sales teams to maintain high standards of performance and customer satisfaction.
• Stay updated with industry trends and best practices in omnichannel sales and customer service.
• Achieve and exceed monthly and quarterly sales targets.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3 years of experience in sales, customer service, or a related field.
• Proven track record of driving sales growth and customer satisfaction.
• Strong knowledge of e-commerce platforms and CRM systems such as Shopify, Magento, or Salesforce.
• Excellent communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Fluency in both written and spoken Indonesian and English.
• Valid SIM card and reliable transportation.

🛠️ Keahlian

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